Be Prepared
Document Checklist
See the documents commonly required for each service, so you can start gathering them before you speak to us.
Document requirements may vary depending on applicant type, location and applicable regulations. These lists are a general guide; we confirm the exact documents for your case before you share anything.
Gold Services
Gold Loan in Kolkata
KYC documents
- Aadhaar card
- PAN card
- Two passport-size photographs
- Address proof, if your present address is different from the one on your Aadhaar
- Nominee details
Gold
- Gold jewellery of 18K to 24K purity (chain, bangles, earrings, rings, necklaces)
- Purchase bill, if available (helpful but not always needed)
Top-up / Personal Loan Against Gold
Existing loan
- Your gold loan card or pledge receipt
- Receipts of recent interest payments, if available
KYC
- Aadhaar card
- PAN card
- A recent passport-size photograph, if requested
- Updated address proof, if your address has changed
For a personal loan part
- Income proof or bank statement, if requested
Gold Loan Settlement and Takeover
Existing loan
- Old loan card or pledge receipt
- Latest outstanding statement, if available
- Any notice received from the lender, such as an auction notice
KYC
- Aadhaar card
- PAN card
- Two passport-size photographs
Sell Your Gold for the Best Price
KYC
- Aadhaar card
- PAN card, which is generally required for higher-value transactions
- A passport-size photograph
Gold
- The gold you wish to sell
- Purchase bill, if available
- Pledge receipt and loan card, if the gold is pledged elsewhere
Loans and Investments
Personal, Business, Home and Vehicle Loans
Identity and address (KYC)
- PAN card (shared securely after onboarding, not on the enquiry form)
- Aadhaar card or other address proof
- Recent passport-size photographs
Income proof
- Salary slips for recent months (salaried)
- ITR with computation for recent years (self-employed)
- Bank statement for recent months
- Form 16, if available
Loan-specific papers
- Property papers for home loan or loan against property
- Vehicle quotation or proforma invoice for vehicle loan
- Admission letter and fee structure for education loan
- GST registration, trade licence or MSME certificate for business loan
Microfinance Loans for Small Business and Women Groups
Identity and address
- Aadhaar card
- PAN card or voter ID card
- Recent passport-size photographs
Bank and income
- Bank passbook or bank statement
- Simple details of household income and existing loans
Business Funding for MSMEs and Startups
KYC of business and owners
- PAN and Aadhaar of proprietor, partners or directors (shared securely after onboarding)
- PAN of the firm or company
- Udyam (MSME) registration certificate
- GST registration and trade licence
- Partnership deed or MOA and AOA, where applicable
Financial records
- ITR with computation for recent years
- Audited or provisional balance sheet and profit and loss account
- Bank statements for recent months
- GST returns for recent months
Loan-specific papers
- Machine quotation for machinery loans
- Stock and debtor statement for CC or OD limits
- Details of property or other security offered, if any
- Details of existing loans and sanction letters
Insurance — Life, Health, Motor and More
Identity and address
- PAN card (shared securely after onboarding, not on the enquiry form)
- Aadhaar card or other address proof
- Recent passport-size photograph
Policy-specific papers
- Income proof for high-value life or term cover
- Medical reports, if the insurer asks
- RC book and previous policy for motor insurance
- Property details for home or shop insurance
- Passport and travel dates for travel insurance
Mutual Funds and SIP
KYC documents (collected securely after onboarding)
- PAN card
- Aadhaar card
- Recent passport-size photograph
Bank details
- Cancelled cheque or bank statement
- Bank account for SIP auto-debit mandate
Nominee
- Nominee name, relationship and date of birth
Bank Account Opening
Individual KYC
- Aadhaar card
- PAN card (shared securely after onboarding, not on the enquiry form)
- Recent passport-size photograph
Additional for current account
- Trade licence
- GST registration certificate
- Udyam (MSME) registration certificate
- Partnership deed, LLP agreement or certificate of incorporation, where applicable
- KYC of all partners or directors
Tax and Compliance
Income Tax Return Filing
Identity and access
- PAN (shared securely after onboarding, not on the enquiry form)
- Aadhaar linked with PAN
- Bank account details for refund credit
Income records
- Form 16 from each employer (salaried individuals)
- Interest certificates from banks and post office
- Capital gains statements from brokers or mutual fund registrars
- Rent receipts or rental agreements, if you earn rental income
- Books of account or summary of receipts and expenses (business or profession)
Deductions and investments
- Proof of eligible investments and payments (for example, insurance premium or housing loan interest certificate)
- Donation receipts, where a deduction is being claimed
GST Registration
Identity and access
- PAN of the business or proprietor (shared securely after onboarding, not on the enquiry form)
- Aadhaar of the proprietor, partners or directors, for authentication
- Photograph of the proprietor, partners or directors
- Mobile number and email address for OTP verification
Business constitution
- Partnership deed, LLP agreement or certificate of incorporation, as applicable
- Board resolution or letter of authorisation for the authorised signatory
- Digital signature certificate, where required for companies and LLPs
Place of business
- Recent electricity bill, property tax receipt or other ownership proof for the premises
- Rent or lease agreement and a no-objection letter from the owner, if the premises are not owned
Bank details
- Cancelled cheque, bank statement or passbook first page showing the account holder name
GST Return Filing
Access
- GST portal access, set up securely after onboarding (we never ask for passwords or OTPs on the enquiry form)
- GSTIN and registration certificate
Sales records
- Sales invoices, or a sales register from your billing or accounting software
- Credit notes and debit notes issued during the period
- Marketplace settlement or sales reports, if you sell online
- E-way bill and e-invoice data, where applicable
Purchase and expense records
- Purchase invoices and a purchase register
- Import documents, where applicable
- Details of expenses on which reverse charge applies
TDS Return Filing
Deductor details
- TAN and PAN of the deductor (shared securely after onboarding, not on the enquiry form)
- Details of the person responsible for deduction
- Access to the TRACES and income tax portals, set up securely after onboarding
Payment and deduction records
- Salary register or payroll summary for the quarter (for Form 24Q)
- Vendor payment details, with nature of payment, amount and date
- Name and PAN of each deductee
- Lower or nil deduction certificates received from deductees, where applicable
Tax deposit records
- TDS or TCS payment challans for the quarter
- Previous quarter's return and acknowledgement, if filed elsewhere
Professional Tax Registration and Filing
Identity and access
- PAN of the business and of the proprietor, partners or directors (shared securely after onboarding, not on the enquiry form)
- Identity and address proof of the proprietor, partners or directors
- Photograph of the applicant, where the state requires it
Business details
- Certificate of incorporation, partnership deed or other constitution document
- Proof of address of the place of business in the state
- GST registration or shop and establishment registration, if available
Employee details
- List of employees working in the state with their monthly salaries
- Date from which employees were first engaged in the state
Tax Consultation
Background information
- A short written description of your question or situation
- Previous tax returns or computations relevant to the question
- Any notice or communication received from a tax authority
Supporting records
- Income statements, invoices, agreements or other documents related to the transaction
- PAN and other identity details only if needed for the matter (shared securely after onboarding, not on the enquiry form)
Business Registration
Private Limited Company Registration
Directors and shareholders
- PAN (shared securely after onboarding, not on the enquiry form)
- Aadhaar, passport, voter ID or driving licence as identity and address proof
- Recent bank statement or utility bill as additional address proof
- Passport-size photograph
- Email address and mobile number for each person, used for DSC and form verification
Registered office
- Recent utility bill (for example, electricity or gas) for the office address
- Rent or lease agreement, if the premises are rented
- No-objection letter from the owner of the premises
Company details
- Two or more proposed names in order of preference, with the meaning of any coined words
- Description of the main business activities
- Proposed authorised and paid-up share capital and shareholding pattern
One Person Company Registration
Member and director
- PAN (shared securely after onboarding, not on the enquiry form)
- Aadhaar, passport, voter ID or driving licence as identity and address proof
- Recent bank statement or utility bill as additional address proof
- Passport-size photograph, email address and mobile number
Nominee
- Identity and address proof of the nominee
- Written consent of the nominee in the prescribed form
Registered office and company details
- Recent utility bill for the office address
- Rent agreement and no-objection letter from the owner, where applicable
- Proposed names in order of preference and a description of business activities
LLP Registration
Partners
- PAN (shared securely after onboarding, not on the enquiry form)
- Aadhaar, passport, voter ID or driving licence as identity and address proof
- Recent bank statement or utility bill as additional address proof
- Passport-size photograph, email address and mobile number
Registered office
- Recent utility bill for the office address
- Rent or lease agreement, if the premises are rented
- No-objection letter from the owner of the premises
LLP details
- Proposed names in order of preference
- Description of the business activities
- Capital contribution of each partner and the agreed profit-sharing ratio
Partnership Firm Registration
Partners
- PAN (shared securely after onboarding, not on the enquiry form)
- Aadhaar or another identity and address proof
- Passport-size photographs, where the state form requires them
Place of business
- Recent utility bill for the business address
- Rent agreement or ownership proof
- No-objection letter from the owner, if the premises are not owned by a partner
Firm documents
- Partnership deed on stamp paper of the applicable value, signed by all partners
- Application form prescribed by the state, signed by the partners
- Affidavit or declaration, where the state requires it
Proprietorship Registration
Owner
- PAN (shared securely after onboarding, not on the enquiry form)
- Aadhaar, with a mobile number linked for OTP verification
- Passport-size photograph
Business premises
- Recent utility bill for the business address
- Rent agreement or ownership proof
- No-objection letter from the owner, if the premises are rented or owned by a family member
Business details
- Proposed trade name and description of business activities
- Estimated turnover and the states in which you plan to sell
- Bank account details, shared securely during the application stage
Startup and MSME Registration Support
Entity documents
- Certificate of incorporation or registration of the entity
- PAN of the entity (shared securely after onboarding, not on the enquiry form)
- Details of directors or partners, including contact details
For startup recognition
- A short write-up on the product or service, the problem it solves and what makes it innovative or scalable
- Supporting material, such as a pitch deck, website, product demo or photographs, where available
- Details of any patents, trademarks, awards or funding, where applicable
For Udyam registration
- Aadhaar of the proprietor, managing partner or authorised signatory
- Details of investment in plant, machinery or equipment, and turnover
- Bank account details and business activity codes, shared during the application stage
Licences and Certificates
Trade Licence
Applicant identity
- PAN and identity proof of the proprietor, partners or directors (shared securely after onboarding, not on the enquiry form)
- Passport-size photographs, where the local body asks for them
- Registration documents of the business, if it is a firm, LLP or company
Premises
- Proof of ownership of the premises, or a rent or lease agreement
- No-objection letter from the owner, where the premises are rented
- Recent property tax receipt or similar document, if requested by the local body
- Site layout or description of the premises, where required
Business details
- Description of the trade or activity to be carried on
- Any other registrations already held, such as GST or FSSAI, where relevant
- Existing licence copy, for renewals or changes
FSSAI Licence and Registration
Business and applicant
- Identity proof and photograph of the proprietor, partners or directors (shared securely after onboarding, not on the enquiry form)
- Constitution documents, such as partnership deed, LLP agreement or certificate of incorporation, where applicable
- Authorisation or board resolution naming the responsible person, where required
Premises
- Proof of possession of the premises, such as a rent agreement or ownership document
- Layout or blueprint of the processing area, for certain licence categories
- Local body licence or no-objection certificate, where applicable
Operations
- List of food products or food categories to be handled
- Details of equipment and machinery, for manufacturing units
- Water analysis report, for applicable categories
- Food safety management plan, where the category requires it
Digital Signature Certificate (DSC)
Individual applicant
- PAN (shared securely after onboarding, not on the enquiry form)
- Aadhaar-linked mobile number or other identity and address proof accepted by the Certifying Authority
- Recent photograph and working email address
Organisation certificate
- Organisation PAN and registration documents
- Authorisation letter or board resolution for the applicant, where required
- GST registration or other proof of the organisation, as asked for by the Certifying Authority
For verification
- Access to a device with a camera for video verification, if applicable
- Mobile phone for OTP-based steps, handled directly by you
MSME / Udyam Registration
Identity
- Aadhaar of the proprietor, managing partner or authorised signatory, with access to the linked mobile for OTP (entered by you, never shared with us)
- PAN of the enterprise or proprietor (shared securely after onboarding, not on the enquiry form)
Business details
- Name, address and date of commencement of the business
- GSTIN, where the business is registered under GST
- Main activity and description of products or services
- Number of employees
Financial figures
- Investment in plant and machinery or equipment, based on your records or the latest return
- Turnover figures, generally drawn from the latest income tax and GST records
- Bank account details of the enterprise
Other Business Licences
Business identity
- PAN of the business and of the proprietor, partners or directors (shared securely after onboarding, not on the enquiry form)
- Registration documents, such as partnership deed, LLP agreement or certificate of incorporation
- GST registration, where available
Premises and operations
- Proof of premises, such as a rent agreement or ownership document
- Details of the business activity, products or services
- Number of employees, for labour-related registrations
Licence-specific
- Bank certificate or cancelled cheque in the business name, for an Import Export Code
- Technical, safety or qualification documents required for sector-specific licences
- Copies of existing licences, for renewals or amendments
Accounting and Documentation
Accounts Management
Business details
- Constitution documents, such as partnership deed, certificate of incorporation or LLP agreement
- GST registration certificate, where applicable
- Previous year's financial statements and closing trial balance
Periodic records
- Bank statements for all business accounts
- Sales invoices and purchase bills
- Expense vouchers and receipts
- Payroll summary, if salaries are paid
- Loan statements and asset purchase invoices
Access and coordination
- Read or data-entry access to your accounting software, where you already use one (shared securely after onboarding)
- Contact details of your statutory auditor, if one is appointed
Bookkeeping
Transaction records
- Sales invoices issued during the period
- Purchase bills and expense receipts
- Bank statements for all business accounts
- Cash book or summary of cash transactions, if any
Opening information
- Opening balances or last available trial balance
- List of customers and suppliers with outstanding balances
- GST registration details, where applicable
Payroll Assistance
Employer details
- TAN of the business
- PF, ESI and professional tax registration details, where already obtained
- Salary structure or appointment letters for each employee
Employee details
- Employee PAN and joining details (shared securely after onboarding, not on the enquiry form)
- UAN and ESI numbers for existing employees, where applicable
- Investment and deduction declarations for TDS estimation
Monthly inputs
- Attendance and leave summary
- Details of new joiners, exits, increments, bonuses or deductions
- Reimbursement claims, if paid through payroll
Court Affidavit Assistance
Identity and address
- Identity proof of the person making the affidavit
- Address proof of the person making the affidavit
- Recent passport-size photograph, if the receiving authority requires one
Supporting details
- The format or instructions received from the requesting authority, if any
- Documents showing the old and new name, for name change affidavits
- Police complaint or report copy, for lost document affidavits where available
- Any other document referred to in the declaration
Business Document Preparation
Basic details
- Names, addresses and identity proofs of the parties, partners or directors
- Registration details of the business, where already registered
- Address proof of the business premises
Purpose-specific information
- Key terms for partnership deeds, such as capital, profit-sharing ratio and duties
- Details of the decision to be recorded, for resolutions
- Property owner details and ownership proof, for rent agreements and NOCs
- Any format or checklist provided by the requesting authority or bank
Annual Compliance Support
Entity records
- Certificate of incorporation, MOA and AOA, or LLP agreement
- MCA portal login details for the entity (shared securely after onboarding)
- Digital signature certificates of directors or designated partners
Financial information
- Audited financial statements with the auditor's report (companies)
- Statement of accounts and solvency details (LLPs)
- Details of shareholding or partner contribution and any changes during the year
Meetings and directors
- Dates of board meetings and the annual general meeting held during the year
- Director details for DIR-3 KYC, including current contact information
- Statutory auditor's consent and eligibility certificate, where an appointment is due
